Operations self-test

Where is time leaking away in your organisation?

Twelve yes/sometimes/no questions about your systems, your manual work and your numbers. Within two minutes you'll see where you stand per area — right here on this page, no email required.

  • Fixed monthly fee
  • Fixed project price upfront
  • Microsoft and Google
  • Reply to your request within one working day
The self-test

Twelve questions. Three areas. One honest score.

Answer each question with yes, sometimes or no — the panel calculates live. Yes counts 2 points, sometimes 1, no 0; per area 8 points is the maximum. Answering honestly works best: nobody is watching.

01 · Systems & integrations

How well do your systems know each other?

CRM, email, accounting, planning — and everything in between.

01Do you use five or more separate systems for day-to-day work — CRM, email, accounting, planning, Excel?
02Does the same data — customers, orders, hours — live in more than one system?
03Do you have to check multiple systems to answer a single customer question?
04Do colleagues keep their own lists or sheets alongside the official systems?
02 · Manual work & retyping

How much work do you do that a computer could do too?

Retyping, copy-and-paste work and tasks that come back every week.

05Do you retype data from one system into another?
06Are orders, invoices or requests processed or checked by hand?
07Are there tasks that come back every week or month in exactly the same way?
08Does something occasionally go wrong because of copy-and-paste work or a forgotten step?
03 · Insight & numbers

How quickly and reliably do you see your numbers?

Reports, dashboards and the feeling that the numbers are right.

09Are reports put together by hand in Excel or PowerPoint?
10Does it take more than a few minutes to see how your business is doing right now?
11Do you sometimes doubt whether the numbers in a report are current or correct?
12Does making reports or overviews depend on one specific person?
What the colours mean

Three bands, three logical next steps.

Green · 0–7

Your foundation is solid

No project needed. Keep what works and tackle individual frustrations as soon as they start to pinch. Want to stay sharp? Read along in the knowledge base.

Amber · 8–15

Time is leaking away structurally

Nothing unsolvable, but structural. Start with the area with the highest score — often one integration or workflow already makes a noticeable difference. Which tools exist for that is set out in this overview.

Red · 16–24

There is serious win to be had here

Work passes through too many hands and systems. Don't try to fix everything at once: the free Operations Scan lays out your time leaks and the logical order to tackle them.

Per area: green at 0–2 points, amber at 3–5, red at 6–8. The self-test is a first indication based on your answers — not an audit. Want it truly sharp? Then we'll take a look with you in the scan.

Next step

Want to know what your score means in hours?

The free Operations Scan: a 45-minute video call plus a short report with your time leaks and quick wins. The report is yours to keep either way.

Rather explore for yourself first? Open the Flow Lab →